Amanda Bohl

Is there any current updates for this ticket?  Has ZenDesk added this functionality?  This is a huge deficit if not, I'm coming from using Axosoft as a product and that had a really nice feature to be able to match emails to existing tickets by using the ticket # in the subject line.

I'm hoping someone can tell me this has been resolved and what the solution is in ZenDesk?

 

Thanks.