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Francis Engbert

已加入2021年4月15日

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最后活动2021年10月22日

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的最新活动 Francis Engbert

Francis Engbert 进行了评论,

社区评论 Feedback - Voice (Talk)

Chris, I'll chime in to support this request. That explanation you got is a bunch of BS. Perhaps the real reason has to do with the fact that we're paying ZD for the time the caller is making their way through the round-robin search for an agent and ZD would lose some of that revenue if we were able to answer the calls faster. Or maybe I'm just being cynical.

查看评论 · 已于 2019年3月21日 发布 · Francis Engbert

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Francis Engbert 进行了评论,

社区评论 Feedback - Voice (Talk)

I'm chiming in to express my support of this request. In my opinion this is the #1 shortcoming of Zendesk Talk.

查看评论 · 已于 2019年2月22日 发布 · Francis Engbert

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