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Christopher Kenrick

已加入2021年4月15日

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最后活动2024年12月04日

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的最新活动 Christopher Kenrick

Christopher Kenrick 进行了评论,

评论Publishing and sharing dashboards

Dan Lucy-Lloyd you can, if you click on your dashboard > share there is a public link part at the bottom of the pop-up box to share publically, you can set a password with the link and send it on

查看评论 · 已于 2024年12月04日 发布 · Christopher Kenrick

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Christopher Kenrick 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I am at a loss as to why this doesn't exist!

查看评论 · 已于 2023年3月29日 发布 · Christopher Kenrick

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Christopher Kenrick 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I find it frustrating that a user's details (phone number, email address etc) can't be shared when a ticket is shared. I am trying to migrate our Zendesk account into another Zendesk account and close our initial one down but this just doesn't make it simple.

Surely there's an easier way??

查看评论 · 已于 2023年1月26日 发布 · Christopher Kenrick

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Christopher Kenrick 进行了评论,

社区评论 Discussion - Tips and best practices from the community

Matthias,

Many thanks for sharing this - this has been an absolute lifesaver for me and one of our biggest clients!

Thanks,
Chris

查看评论 · 已于 2022年8月30日 发布 · Christopher Kenrick

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Christopher Kenrick 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I absolutely +1 this!!

We updated to this yesterday and that's a massive bug bear! Please introduce ASAP

查看评论 · 已于 2022年4月05日 发布 · Christopher Kenrick

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Christopher Kenrick 创建了一个帖子,

帖子 Feedback - Voice (Talk)

I think it would be a good idea to be able to see what option a user has dialled on the Talk IVR.

This would make for good reporting in Analytics as you would be able to see where calls went off to.

已于 2019年4月16日 发布 · Christopher Kenrick

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