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Niraj Makwana

已加入2021年5月13日

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最后活动2023年6月13日

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的最新活动 Niraj Makwana

Niraj Makwana 进行了评论,

评论How to customize the theme of the help center

So I have used this article to hide sections and it works, but the problem I'm having is, that an an agent the section and articles also become hidden for me. How do I do it so that the normal users can not see the hidden sections but and an admins/agent I see can. I think the only option can be is making each articles set to "Visible to Agents". but there are so many I'd have to set up in that way, any ideas?

 

查看评论 · 已于 2023年6月13日 发布 · Niraj Makwana

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Niraj Makwana 进行了评论,

评论Ticket customization

@... Thank you Dave, I was able to get the issue resolved, by raising a ticket and the Zendesk agent getting in touch. 

Thanks

查看评论 · 已于 2022年9月07日 发布 · Niraj Makwana

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Niraj Makwana 进行了评论,

评论Ticket customization

Hi, was wonder why added the signature in the View profile is always like a big font, can this changed so its in line with the under text?

查看评论 · 已于 2022年9月01日 发布 · Niraj Makwana

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