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的最新活动 Support Team
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评论General questions about email and email template
This seem to be working fine for us, where we relay incoming messages to zendesk. In the process of relaying we changing From header (always same for all messages that arrive to Zendesk), but preserve original requester's email in Reply-To header.
Zendesk seem to pick up correct email from the Reply-To header during Ticket creation, but we see that each new message is flagged because From and Reply-To are different. Is there a way to disable that warning?
查看评论 · 已于 2021年1月05日 发布 · Support Team
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