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yakov shaul

已加入2021年10月22日

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最后活动2021年10月27日

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yakov shaul 进行了评论,

社区评论 Feedback - Ticketing system (Support)

After 10 years, you're finally thinking about this.
Great. Thank you.
There is no workaround but to delete one organization and loose the link to its existing tickets.
We would still appreciate if you finally add this basic option.
Thanks.
Yakov.
Support manager at Pyramid Analytics.

查看评论 · 已于 2021年8月12日 发布 · yakov shaul

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yakov shaul 进行了评论,

社区评论 Feedback - Ticketing system (Support)

This request will probably never happen.
It was requested back in 2011.

Seems like Zendesk Do not see Organizations as a priority.

You can see the same attitude when you click customer list and you see individuals users as customers.
as this may be true to a business like a store, it does not suit a situation where clients are Organizations and not individual users.

if they cannot see that much, why would they ever bother with merging organizations.

Sorry, but I just lost hope here.

查看评论 · 已于 2016年10月31日 发布 · yakov shaul

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yakov shaul 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I'm sorry to say, but it seems like they just don't care.
They are a big company now.
I'm waiting for this since 2011
I have an open support case as well which is going no where.
I find it hard to believe this will ever be done.

查看评论 · 已于 2016年3月17日 发布 · yakov shaul

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yakov shaul 进行了评论,

社区评论 Feedback - Ticketing system (Support)

ok then. waiting with anticipation.
Thank you for the update..

查看评论 · 已于 2015年8月10日 发布 · yakov shaul

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yakov shaul 进行了评论,

社区评论 Feedback - Ticketing system (Support)

We are waiting for a long time for this feature to come out and help us clean the organizations mess.

This is particularly important when Zendesk Salesforce integration is on and is creating plenty of duplicated organizations in Zendesk.

Generating tickets reports on organizations is useless because of that.

Please raise the priority on this request.

Thank you.

查看评论 · 已于 2015年4月12日 发布 · yakov shaul

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yakov shaul 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Yes. this feature is needed urgently.

查看评论 · 已于 2014年11月10日 发布 · yakov shaul

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