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Support Team

已加入2021年5月13日

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最后活动2021年10月22日

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Support Team 创建了一个帖子,

帖子 Feedback - Reporting and analytics (Explore)

I have two graphs. In one graph it shows the number of tickets i have got for various vendors and in the other graph i have a breakdown on the types of tickets i have for those vendors. So now i want to have the same color for both the graphs for specific vendor. Eg Vendor 1 is red in first graph so in the second graph i want to set vendor 1 as red too. 

已于 2021年8月12日 发布 · Support Team

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评论Ticket customization

Hi,

We have a custom field (textbox). Is there a way that i can merge the data that has been entered in that field. E.g: In the custom field i have entered 10 values 

ABC

ABCC

AABC

AABBC

ACB

Now i want all 5 of them to be merged as they were mistypes. The actual value should be ABC but the user has mistypes due to which i need to correct it. So is there a way i can do that ?

查看评论 · 已于 2021年2月26日 发布 · Support Team

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