Mike Englebrecht

@Paul i hear you, that's the route going to go as well.  TY!!!!

Similar to Paul Garcia's use case - we would use in two ways: for orientation & onboarding series based on an onboarding "pipeline" in Sell - and, one step further - for ongoing customer success communications based on various user-based success "pipelines" in Sell. Changes in states of certain elements within the pipeline and the user record - and eventually on user usage metrics communicated from our SaaS to Sell - would result in different messages being sent for different contacts (for different reasons/purposes).   I would love to be able to map these out and automate, natively.  I'm sure it's a big ask tho.  Conversely there are a number of other apps we are considering using to accomplish, along with either Zapier or Automate.io.  One of the main goals of the overall project is as little "code" and as much "low or no code" as possible. #rambling. :-)

Would love to know if this feature will become available for Deals & Contacts?