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Kate Sheridan
已加入2021年5月16日
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最后活动2023年9月20日
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的最新活动 Kate Sheridan
Kate Sheridan 进行了评论，
- We only support English for the time being
- Summarization might not include every detail originally provided in the ticket
- Expanding, make more formal and make more friendly might omit or mischaracterize information written by the agent in composer (each of those actions is initiated by agent and is easily reservable)
- Features might work slower than expected
- Features might be unavailable from time to time
- Features might be discontinued or significantly changed during and after the EAP
查看评论 · 已于 2023年7月20日 发布 · Kate Sheridan
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Kate Sheridan 进行了评论，
My guess it that ZD will never improve this feature. As long as the Quickie Plus app is around, anyway. Which is what we were forced to pay for, to get what we needed. It's likely they profit from this, so why would they enhance this feature when they are getting paid for an external app to do the job.
查看评论 · 已于 2022年10月11日 发布 · Kate Sheridan
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Kate Sheridan 进行了评论，
Is there anyway to hide/remove Suspend Access from the dropdown? We have no need for this as we sync user changes from our CRM system and we don't want agents to Suspend Access and break the process, subsequently.
查看评论 · 已于 2021年4月22日 发布 · Kate Sheridan
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