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Ian G

已加入2021年5月16日

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最后活动2023年4月10日

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的最新活动 Ian G

Ian G 进行了评论,

评论Developer updates

Will the change also go into effect for the Organization/User views in the future?

Also, curious if it's possible to force a width for our users. Will that just depend on the set width of the app?

查看评论 · 已于 2023年4月10日 发布 · Ian G

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Ian G 进行了评论,

评论Developer updates

This seems crazy low. Almost to a point where it's unusable. Is there any option to raise this?

查看评论 · 已于 2023年1月17日 发布 · Ian G

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Ian G 进行了评论,

社区评论 Feedback - Ticketing system (Support)

This provides us with a really really poor experience. What if we have two people who are married: 

John & Jane Smith

We currently have Jane Smith in Zendesk with the email jsmith@xyz.com

We find out that this email belongs to John Smith, but he's not a user yet

We want to create a new user for John Smith and move the email from one user to another, but don't have Jane's email yet.

How do we handle it without creating a world of chaos for our agents?

This is a really awful constraint that should be prioritized, IMO.

查看评论 · 已于 2022年12月28日 发布 · Ian G

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