最近搜索
没有最近搜索

Lauren Mulkern
已加入2021年10月16日
·
最后活动2022年3月24日
关注
0
关注者
0
活动总数
21
投票
16
订阅
0
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Lauren Mulkern
Lauren Mulkern 进行了评论,
How exactly does stemming work? Does the search iterate for a set of suffixes, or is it a wildcard?
Our content covers topics where users will search for part of a proper noun - example: "Sugar" vs "SugarCRM". If we're applying labels for SEO improvements, do we need to apply both labels, or will stemming find a "sugar" label when the user searches for SugarCRM, or vice versa?
Thanks!
查看评论 · 已于 2022年1月12日 发布 · Lauren Mulkern
0
关注者
0
投票
0
评论
Lauren Mulkern 进行了评论,
Hi Josh. The link you provided directs back to this page, which I've read, and unfortunately, there is no answer to my question here.
Does the Answer Bot machine learning algorithm impact the results you see in non-answer bot locations, or are these locations still using the regular Zendesk search algorithm? Examples: the Instant Search results that show when you are typing in the search bar, and the search results in pages like this: https://support.zendesk.com/hc/en-us/search?utf8=%E2%9C%93&query=answer+bot
Thanks!
查看评论 · 已于 2021年11月12日 发布 · Lauren Mulkern
0
关注者
0
投票
0
评论
Lauren Mulkern 进行了评论,
Does Answer Bot impact the keyword search results with its machine learning, or is that still another algorithm when AB is enabled?
查看评论 · 已于 2021年11月11日 发布 · Lauren Mulkern
0
关注者
0
投票
0
评论
Lauren Mulkern 进行了评论,
Chiming in with the same issue. We are reorganizing our content and have to review 700+ articles to place in new sections. Doing this one by one will take a LONG time. I'm disappointed I can't do this by selecting titles from a list. It's way too many clicks. Carpal tunnel, anyone?
查看评论 · 已于 2021年10月01日 发布 · Lauren Mulkern
0
关注者
4
投票
0
评论
Lauren Mulkern 进行了评论,
I will add that notifications will send to followers of a topic when you move an existing post to a new topic.
A way to turn this off or pause notifications while performing this kind of administrative change would be very helpful.
My use cases:
- moving older posts that are misclassified in the wrong category (don't want a notification sent)
- re-organizing an existing community to use different topics (definitely do not want notifications sent!)
查看评论 · 已于 2021年9月03日 发布 · Lauren Mulkern
0
关注者
0
投票
0
评论