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Amjid Khan

已加入2021年10月16日

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最后活动2021年10月16日

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Amjid Khan 进行了评论,

评论Ticket automation and collaboration

Also this is a long shot but would this be possible to do via Zendesk App? As once we have a certain flow we want to use for our business, the fact that Zendesk App doesn't allow it doesn't help.  This flow needs to be used out of hours or on weekends when someone may not be sat at their laptop to initiate the slack conversation?

查看评论 · 已于 2021年9月14日 发布 · Amjid Khan

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评论Ticket automation and collaboration

Is there any significance of the 'Mark Done' on the Zendesk Slack conversation? Does it do anything, does the conversation become archived or anything or can you Reopen it whenever?

查看评论 · 已于 2021年9月14日 发布 · Amjid Khan

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