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Alex Short
已加入2021年5月13日
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最后活动2021年10月16日
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的最新活动 Alex Short
Alex Short 进行了评论,
Hi Zendesk -
Can we please have the understanding of how to do the below?
1. A user(our client) does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.
2. Our backend calls Zendesk API
3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)
Is this possible? Thank you
查看评论 · 已于 2021年3月03日 发布 · Alex Short
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Alex Short 进行了评论,
Hi Zendesk -
Can we please have the understanding of how to do the below?
1. A user(our client) does some action in our website. (e.g: filling a form) and we have their email address in our database. Note that user does not send any email to anybody. He/she just clicks on a button or fills a form.
2. Our backend calls Zendesk API
3. Zendesk should create a ticket , in a way that it seems our client has created this ticket (the ticket should be ready to be replied to the email of our client)
Is this possible? Thank you
查看评论 · 已于 2021年2月25日 发布 · Alex Short
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