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Rick Anderlick

已加入2021年5月13日

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最后活动2021年10月16日

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的最新活动 Rick Anderlick

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评论Security and user access in Zendesk Support

Hello,

 

Regarding the "Requiring that your users register to use your Zendesk" I'd like to understand what would happen in a particular scenario. 

Say a ticket is opened by a registered user but later updated by an unregistered user that is added into the conversation. Since the ticket had already been created does the unregistered user's message still get delivered or is it suspended until they register?

 

查看评论 · 已于 2021年1月30日 发布 · Rick Anderlick

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