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Kaela Chandrasekaran's Avatar

Kaela Chandrasekaran

已加入2021年5月13日

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最后活动2022年6月09日

GoEnvoy.co

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Kaela Chandrasekaran 进行了评论,

社区评论 Developer - Zendesk APIs

Can you share your code? Where are you calling the api from?

查看评论 · 已于 2022年2月10日 发布 · Kaela Chandrasekaran

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Kaela Chandrasekaran 进行了评论,

评论Single sign-on

Hi Darenne -

Are you saying that one could write a routing script that would send users to standard Zendesk auth for some brands but to an SSO page for others? I understand sending users to different SSO pages based on brand but with both returning JWT tokens. I wasn't aware you can use Zendesk native auth as an option.  

查看评论 · 已于 2022年2月09日 发布 · Kaela Chandrasekaran

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Kaela Chandrasekaran 创建了一个帖子,

帖子 Developer - Zendesk APIs

I am wondering if you can back date community comments (as part of a migration). In the past, you could not but I half remember that this changed. In the documentation it says:

"When the comment was created. *Writable on create by Help Center managers -- see Create Comment"

but Create Post Comment does not have any information on create date. Can you confirm that setting date is possible?

https://developer.zendesk.com/api-reference/help_center/help-center-api/post_comments/#create-post-comment

已于 2021年11月02日 发布 · Kaela Chandrasekaran

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Kaela Chandrasekaran 进行了评论,

社区评论 Developer - Zendesk Apps Framework (ZAF)

I have a similar error - my setting is in a value of custom header but it looks blank when reaching the remote server. I have confirmed that the remote server does not echo back the value. Is there an issue with using a secure setting like this:

"cors": true,
"url":metadataSettings.baseUrl
"method":"POST",
"headers": {
"Accept":"application/json",
"abc-app-key":"{{setting.appkey}}",
"Content-Type":"application/json"
},
"secure":true,
"data":"{'appTypeID':4,}"

查看评论 · 已于 2021年10月04日 发布 · Kaela Chandrasekaran

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Kaela Chandrasekaran 进行了评论,

评论Using help center search

I would like to be able to set the base URL for my sources. For example, if my blog is at www.[domain].com/blog I want the source link to go there. Currently, it looks like the link is autogenerated to www.[domain].com URL. I can change this via customization in the theme but it would be nice to have that as part of the create source API. Is that something you may support in the future?

查看评论 · 已于 2021年8月03日 发布 · Kaela Chandrasekaran

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