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Joseph Lanigan

已加入2021年5月13日

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最后活动2021年10月16日

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的最新活动 Joseph Lanigan

Joseph Lanigan 进行了评论,

评论Additional ticket channels

Hi @..., thank you for the reply. My role is in customer service so when I am logged out of Zendesk I have no need to receive client calls. I guess I assumed that simply closing my browser or logging out of Zendesk would cease incoming calls to me. Do I need to also select "offline" before signing out? I'm just trying to stop the middle of the night calls from clients! :P

查看评论 · 已于 2021年9月16日 发布 · Joseph Lanigan

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Joseph Lanigan 进行了评论,

评论Additional ticket channels

I have call forwarding enabled. When I sign out of Zendesk for the day, I still receive calls from clients on my phone. What gives??

查看评论 · 已于 2021年9月14日 发布 · Joseph Lanigan

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