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Peter F

已加入2021年5月16日

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最后活动2023年5月08日

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的最新活动 Peter F

Peter F 进行了评论,

评论SEO and help center search

is it expected that the user is directed to a "page not found" when clicking the original link and then the redirect happens after 2-3 seconds? Im hoping for users to not see this as they may think that the article is gone. 

查看评论 · 已于 2023年4月14日 发布 · Peter F

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Peter F 进行了评论,

评论Setting up and managing community

hi John DiGregorio, in theme customization you can disable comments to KB articles. To my knowledge, this is global and cannot be applied per article. 

查看评论 · 已于 2022年10月21日 发布 · Peter F

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Peter F 进行了评论,

评论Setting up and managing community

Hi, is there a way for the creator of the original post to mark their question as answered. I want to avoid having moderators and managers mark every post as answered. 

查看评论 · 已于 2021年5月19日 发布 · Peter F

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Peter F 进行了评论,

评论Using themes and customizing your Help Center

i have uploaded a 1600x300 image to my help center "hero image" but on higher res screens the edges are getting cut off. Are there tricks to preventing this? 

查看评论 · 已于 2021年1月11日 发布 · Peter F

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