Arthur - Via

已加入2022年4月26日

最后活动2025年1月09日

As Zendesk technology lead at Via Consulting, I am responsible from technical pre-sales to final delivery, encompassing requirements analysis and development. I worked and still work for large clients such as Gympass, Smiles, Gol, Rabobank, JTI, Banco Itaú, Aegea, FCA, Naturgy and Banco Fibra, adapting solutions to their specific needs. My constant dedication to learning new technologies allows me to overcome the proposed challenges.

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的最新活动 Arthur - Via

Arthur - Via 进行了评论，2023年09月14日 19:40

社区评论 Feedback - Ticketing system (Support)

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Hello,

It would be beneficial if we could identify the tokens used in requests to Zendesk's API. For security and privacy considerations, the identification in the logs could be similar to what is seen in support — showing only the initials of the token. We have numerous large clients with extensive integrations, and having this information would assist us in monitoring and managing these integrations more effectively.