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Josh Clayton
已加入2021年5月16日
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最后活动2021年10月27日
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的最新活动 Josh Clayton
Josh Clayton 进行了评论,
@Wes: Forgive me for taking up too much time and for breaking what I'm sure is against forum protocol. Andrea recommended I shout out to you on another issue (https://support.zendesk.com/entries/53726947). I don't know how to contact you other than by posting here on this forum.
查看评论 · 已于 2014年4月17日 发布 · Josh Clayton
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@Wes I think I figured out why both Rocco and I had the same problem. We were copying the code directly from your above post and only replacing the link:
background: url('your URL will go here’) no-repeat;
It wasn't until he copied and replaced the second link you posted that his issue resolved.
background: url('/hc/theme_assets/249935/200002189/arrow_up.png') no-repeat;
Is it possible that your code up to have the tick replaced in the same way you had me change mine?
查看评论 · 已于 2014年4月17日 发布 · Josh Clayton
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Josh Clayton 进行了评论,
@Wes - Thanks for the speed reply. Our help center is help.imentor.org and I made you a test user account
Log in: testuser@testuser.com
Password: testuser
I'll delete the account after you take a look. Go to the bottom right corner and you will see you can find the link that take you to the top even thought the image doesn't appear.
查看评论 · 已于 2014年4月17日 发布 · Josh Clayton
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Josh Clayton 进行了评论,
@Wes, I am having the same issue Rocco is having. I did all of your steps and also reviewed the video to be sure. I can scroll back to the top by clicking where the arrow should be, but it doesn't appear. I've uploaded the arrow to my own asset. Any advice would be appreciated!
查看评论 · 已于 2014年4月17日 发布 · Josh Clayton
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Josh Clayton 进行了评论,
Thanks for the quick reply. I also had some success experimenting copying a table directly into a Zendesk article from Word (which is where our help articles currently live). Depending on whether the content already exists, we might do a combination of Word and the html generator until the upgrade.
查看评论 · 已于 2013年11月27日 发布 · Josh Clayton
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Josh Clayton 进行了评论,
Hi Laura,
When are you planning to make it easier for agents to add tables? We have a lot we need to add and are doing a big push to create articles next week.Can you point us to a best practice for adding them in the time being?
Thanks,
Josh
查看评论 · 已于 2013年11月27日 发布 · Josh Clayton
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