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Arthur Bayerlein
已加入2021年5月28日
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最后活动2021年10月16日
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的最新活动 Arthur Bayerlein
Arthur Bayerlein 创建了一个帖子，
帖子 Developer - Zendesk APIs
So I figured a way to add an external e-mail as a requester on using https://.zendesk.com/api/v2/tickets.json by using the "requester" attribute instead of "requester_id" on the body of the request (which I didn't see on the docs explicitly stated). But I would also like to add external e-mails CCed to the ticket when I create them. I was hoping the following would work but it doesn't. Help would be very much appreciated:
{
"ticket": {
"subject": "Trying CCs,
"comment": {
"body": "Trying CCs..."
},
"requester": "external@email.com",
}
}
已于 2021年2月17日 发布 · Arthur Bayerlein
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