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Julian Gomez

已加入2021年10月22日

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最后活动2021年10月22日

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的最新活动 Julian Gomez

Julian Gomez 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Dear ZenDesk, 

I posted the original feature request over 4 years ago! And although I'm a very happy ZenDesk customer overall...I must say that I'm quite disappointed in the lack of attention and follow through that has been given to this thread/request. 

It seems to be a popular request based on the amount of comments accumulated since posting. And per Matt's recent comment..."+1 to the sea of comments", you can see that it is not a one off request. 

Some feedback or update would be greatly appreciated. 

Thanks!

 

 

查看评论 · 已于 2019年6月05日 发布 · Julian Gomez

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Julian Gomez 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

I would like for my agents to be notified on their desktop of new tickets assigned to them or their group.

This way they don't get email notifications. Should work just like the "Chat" notifications.

已于 2015年1月14日 发布 · Julian Gomez

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