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Teodor Haralambiev
已加入2021年10月22日
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最后活动2021年10月22日
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的最新活动 Teodor Haralambiev
Teodor Haralambiev 进行了评论，
Hello,
Emails are not good for notifications.
Our company for example is receiving more than 100 emails per day. If I enable zendesk emails they will be more than 150-200 per day.
Please let us know could you develop a desktop notification option in zendesk or APP for the same?
Look at how many people are waiting for such a feature.
As a B2B service I think you should care what your customers want.
查看评论 · 已于 2020年5月26日 发布 · Teodor Haralambiev
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Teodor Haralambiev 进行了评论，
Hello, +1 from my side about this feature.
It will be really great if we have browser notifications with some options for new tickets, assigned tickets, open tickets, updated tickets, etc...
Mobile App notification is very good but it is useful while you are our of the office.
Also, the notification must be working even if the current open TAB is not the Zendesk Support system.
查看评论 · 已于 2020年1月17日 发布 · Teodor Haralambiev
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