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Alden Brandt-Cannon

已加入2021年10月16日

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最后活动2021年11月06日

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Alden Brandt-Cannon 进行了评论,

评论Business rules

Thank you for your help.

but i still have an issue with your trigger. When you Update a ticket with anything that isn't a priority change it will email the requester telling them their ticket priority has been updated when it hasn't. Would there be anyway to possibly avoid that?

查看评论 · 已于 2021年5月26日 发布 · Alden Brandt-Cannon

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Alden Brandt-Cannon 进行了评论,

评论Business rules

Hello,

How would I create a trigger that would automatically inform a client when a specific tag was updated or changed. This does not mean I want to inform them of every update this would just be to show them that their ticket priority would have changed.

 

Thank you for the help.

查看评论 · 已于 2021年5月20日 发布 · Alden Brandt-Cannon

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