James

Success! Thanks Wes, you rock!

Think I found it. I've attached a screenshot when I opened the DevTools and it does look like it references a placeholder for my ticket fields. Think that's it?

Thanks Wes!! If it helps, I am using The Humble Squid theme. 

I just noticed when I made this change to the search box, it's also showing up in some fields on our "Submit a request" form. Any ideas how I could fix this?

Also thanks to Rose from Zendesk!

This is a great tip, Wes! This really cleaned up one of my topic pages. 

This is a great tip! Thank you so much for sharing!