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Sudheer Gobburu

已加入2021年10月16日

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最后活动2022年9月27日

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的最新活动 Sudheer Gobburu

Sudheer Gobburu 进行了评论,

社区评论 Feedback - Ticketing system (Support)

@... Can you please provide an update?

 

查看评论 · 已于 2022年9月27日 发布 · Sudheer Gobburu

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Sudheer Gobburu 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Hi Nicole,

As we are nearing the end of 2022, Can you please check with your product manager to see whether this feature would be added in Zendesk this year.

Thank you!

查看评论 · 已于 2022年9月19日 发布 · Sudheer Gobburu

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Sudheer Gobburu 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Hi Nicole,

Can you please let us know if this enhancement is going to be prioritized for 2022?

 

查看评论 · 已于 2022年1月12日 发布 · Sudheer Gobburu

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Sudheer Gobburu 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Nicole - I see that there are no up votes yet on this request. Can you please let us know if the request would be taken up for enhancement? If yes, what would be the tentative timeline to add this feature in the product.

 

查看评论 · 已于 2021年7月13日 发布 · Sudheer Gobburu

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Sudheer Gobburu 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Hi Nicole,

We have a request from couple of customers where the tickets need to be closed by a particular user in that respective organization. This is a requirement from our customers which we are trying to meet if feasible.

Thanks,

查看评论 · 已于 2021年6月06日 发布 · Sudheer Gobburu

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Sudheer Gobburu 创建了一个帖子,

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Request functionality to enable option for an end user to change a ticket to Mark as Solved & Submit for requests in their organization, of which they are not the requester

已于 2021年6月05日 发布 · Sudheer Gobburu

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