Chris Hay

After a few years of nothing on this, I guess it doesn't matter anymore. My company has left Zendesk, and we are using another provider now. Good luck all. It seems that getting things fixed for the better is not something Zendesk puts a high priority on.

Thanks. It was quite difficult trying to find the right place for this type of request..

Negative. We are wanting to get to my company's support portal from the mobile Edge browser. The support person that I spoke to gave me the link for this area to open this request in.

We would like to have support for the mobile Edge browser in iOS for our support portal for our customers.

Currently there is some sort of cookie error that is easily reproducible. Google chrome works just fine as does safari.

Thanks,

Chris

Hi All,

I too would like to see this system change. Having a KB that has the ability to have both public AND private comments could help streamline our KB system, and provide us support agents with more information within a single article.