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Kacey Zeccola

已加入2021年10月18日

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最后活动2024年10月28日

Zendesk Community Manager

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的最新活动 Kacey Zeccola

Kacey Zeccola 进行了评论,

社区评论 Q&A - Account and billing

Hi there - I have raised a private ticket on your behalf with our support team. A member of our team should respond shortly.

查看评论 · 已于 2024年8月15日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

社区评论 Q&A - Help center and community
Hi Tom,
 
I apologize for any inconvenience this has caused, but I can see now that you are in communication with our support team via a private ticket to assist you with your renewal questions. Please continue to communicate there, but feel free to let us know if you continue to experience any issues.

查看评论 · 已于 2024年3月21日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

社区评论 Feedback - Ticketing system (Support)
Hi Ignacio,
I see that you have a private ticket open with our team - they will continue to investigate this with you, but let us know if you have any other questions. 

查看评论 · 已于 2024年1月24日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

社区评论 Q&A - Account and billing

Hi there, 

Thank you for bringing this to our attention. I have created a private ticket on your behalf where our support team will respond to you momentarily. I appreciate your patience!

查看评论 · 已于 2024年1月17日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

评论Getting started with Zendesk AI

Hi TradeX Admin I will create a private ticket to discuss this further with your account manager. You should be hearing from them shortly. 

查看评论 · 已于 2023年11月16日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

社区评论 Q&A - Tickets and email
Hi Steve,
 
I have created a separate ticket on your behalf so our support team can work with you directly to recover the assignee field. 
 
You should receive an email shortly stating your ticket has been created and they will follow up with you as soon as possible.
 

查看评论 · 已于 2023年10月25日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

评论Zendesk Customer Support

Hi Egi,

Apologies for the inconvenience here - I have submitted a ticket to our support team and a member of our team should be in touch shortly.

查看评论 · 已于 2023年10月18日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

评论How to manage subscriptions and billing for Talk and Text

The link has been updated, thank you bill cicchetti!

查看评论 · 已于 2023年10月11日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

评论Accounts and billing

Hi D Hooper I'm glad to see that you were able to get in contact with your account manager today, but let us know if you need any further assistance.

查看评论 · 已于 2023年10月11日 发布 · Kacey Zeccola

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Kacey Zeccola 进行了评论,

评论Subscriptions and licenses

Hi Marianne,

I'm sorry to hear about this - please hang tight while I track down the right folks for you internally.

查看评论 · 已于 2023年9月28日 发布 · Kacey Zeccola

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