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April Schultz

已加入2021年10月16日

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最后活动2022年12月01日

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的最新活动 April Schultz

April Schultz 进行了评论,

评论Ticket management

Is there any plan to add Followers as an allowed field to bulk update? 

查看评论 · 已于 2022年3月17日 发布 · April Schultz

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April Schultz 进行了评论,

评论Building reports

How do I create an attribute that shows the date a ticket's status was changed from solved to closed? The new feature of being able to redact on a closed tickets will pose a problem in our current queries. It appears that if you redact on a closed ticket, the 'Ticket updated - date' field is updated to the date the redaction took place. We are displaying 'Ticket updated - date' with the 'Status' of closed on many queries since before this new feature, that date would never change. 

查看评论 · 已于 2021年9月22日 发布 · April Schultz

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