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Anthony Pak

已加入2021年10月16日

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最后活动2021年10月21日

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的最新活动 Anthony Pak

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评论Measuring success

Hi Zendesk Team,
My company has recently started using the Zendesk CSAT automation service and I've had a couple questions about its limitations. Is there a way that I could perhaps implement an program that prompts customers to rate their experience on a 10 point scale? Also, a majority of the feedback from our customers does not include a comment. Is there a way that we could perhaps find a way to require a comment to be made whilst answering the survey?

查看评论 · 已于 2021年7月06日 发布 · Anthony Pak

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