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Jordy Zijp

已加入2023年5月31日

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最后活动2024年5月23日

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的最新活动 Jordy Zijp

Jordy Zijp 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

Since we enabled the messaging feature, our interface has been modified. Now, the latest updates in the ticket appear at the bottom instead of the top of the page, which is how it used to be.

It would be clearer and more user-friendly if we could configure it to be displayed as it was before. Alternatively, having an option to switch between both display settings would be appreciated.

This was more logical to us (see image below) 

Thanks in advance.

已于 2023年6月01日 发布 · Jordy Zijp

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Jordy Zijp 进行了评论,

评论Release notes

Hi Rob Stack

Do you know if the Zendesk user interface is going to be changed back to the old format in the near future?

Since we enabled the messaging feature, our interface has been modified. Now, the latest updates in the ticket appear at the bottom instead of the top of the page, which is how it used to be.

It would be clearer and more user-friendly if we could configure it to be displayed as it was before. Alternatively, having an option to switch between both display settings would be appreciated.

Thanks in advance.

查看评论 · 已于 2023年5月31日 发布 · Jordy Zijp

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