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Vanya Golomehova's Avatar

Vanya Golomehova

已加入2022年8月11日

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最后活动2024年6月26日

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的最新活动 Vanya Golomehova

Vanya Golomehova 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Your editor was showing the screenshot perfectly fine before submitting - now it is not so clear how this change is wasting my screen space… 

查看评论 · 已于 2024年6月19日 发布 · Vanya Golomehova

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Vanya Golomehova 创建了一个帖子,

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Hello,

 

since today I have ended up in Zendesk finding out that instead of O,P,S next to ticket status, now we have the full text Open, Pending, Solved and etc. This change has reduced my useful work area and now important parts of the subject is not visible anymore and replaced by … which is preventing from clicking on the exact necessary ticket as our tickets are usually with predefined subjects where at the end is the more important information.. 

 

已于 2024年6月19日 发布 · Vanya Golomehova

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Vanya Golomehova 进行了评论,

社区评论 Feedback - Ticketing system (Support)

The reply at the bottom is succesfully hiding and making unusable my monitor. You should give the right to people to choose.

查看评论 · 已于 2022年8月11日 发布 · Vanya Golomehova

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