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Grey Space

已加入2022年9月09日

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最后活动2023年6月01日

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Grey Space 进行了评论,

评论Setting up Talk

Hello,

If the callback greeting is playing, will the call be presented to agents? We are trying to build a workaround to have the callback greeting offered after 30 seconds. We made the callback recording 30 seconds of hold music, then the callback instructions happen.

If they are listening to that 30 seconds of music, will the call be offered to agents in that time?

查看评论 · 已于 2023年6月01日 发布 · Grey Space

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评论Building reports

Hey Daniel Aron,

Is there a more specific release date for this yet? We are in Q4 and without this reporting Flow Builder isn't a tool we can fully roll out.

Thanks,

Jake

查看评论 · 已于 2022年10月13日 发布 · Grey Space

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社区评论 Feedback - Ticketing system (Support)

Hello,

If we can't change the copy can you change it for us? The way it is currently worded makes it sound like the person can ask another question. When they do ask another question nothing is happening because they are at the end of the flow.

Thanks,

Jake

查看评论 · 已于 2022年9月15日 发布 · Grey Space

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