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Trine Michelsen
已加入2024年1月13日
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最后活动2024年2月11日
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的最新活动 Trine Michelsen
Trine Michelsen 进行了评论,
Can see this request was raised in 2019. Now at the beginning of 2024 this feature is still a must have to work efficiently with linked problems.
The Linked problem field should be queryable in macros / triggers / automations
查看评论 · 已于 2024年1月13日 发布 · Trine Michelsen
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Totally agree - upvote for all!
Being able to link incidents to problems is a great feature. We have just started using it to ease the work of our agents only to realize that their views will still be cluttered with incidents that should not show because the problem they are linked to is already in the view.
Would be particularly useful to be able to add the "Linked problem" field to views and also to be able to filter by it when creating views to exclude/include incidents that are linked to a problem.
查看评论 · 已于 2024年1月13日 编辑 · Trine Michelsen
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