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Sean Tassi

已加入2021年12月21日

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最后活动2023年9月07日

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的最新活动 Sean Tassi

Sean Tassi 进行了评论,

社区评论 Feedback - Ticketing system (Support)

Amisha, 

When in September can we expect the new customisation to be available?

  • Option to always have the composer collapsed when you open a ticket to have more reading space

The loss of reading space is killing our workflow.

查看评论 · 已于 2023年9月05日 发布 · Sean Tassi

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Sean Tassi 进行了评论,

评论What's new in Zendesk

Hey there, 

Just noticed that after searching for a personal macro (when replying to an email), it saves the same typed search for the next ticket. Not sure if this is being A/B tested or if it's a bug, but its really bad for workflow, all my colleagues agree. Hopefully this can be reverted (sorry if this is not exactly the right place to raise this). Thanks

查看评论 · 已于 2021年12月21日 发布 · Sean Tassi

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