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Wayne Kamiya
已加入2023年5月15日
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最后活动2023年6月01日
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的最新活动 Wayne Kamiya
Wayne Kamiya 进行了评论,
社区评论 Feedback - Reporting and analytics (Explore)
I need this feature as well. It's been 3 1/2 years since this feature request was posted on Community. Any idea when it might be implemented? Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads. It would be very helpful to know all the customer users who were CC'd on the tickets.
查看评论 · 已于 2023年6月01日 发布 · Wayne Kamiya
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评论Ticket customization
Agree with previous user comments. We need to apply the custom statuses at least to our different brands, but ideally to groups as well.
查看评论 · 已于 2023年5月15日 发布 · Wayne Kamiya
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