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Wayne Kamiya

已加入2023年5月15日

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最后活动2023年6月01日

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的最新活动 Wayne Kamiya

Wayne Kamiya 进行了评论,

社区评论 Feedback - Reporting and analytics (Explore)

I need this feature as well.   It's been 3 1/2 years since this feature request was posted on Community.   Any idea when it might be implemented?    Our support team does a lot of referring customers to our resources, e.g. Community, and also generates a lot of upsell leads.   It would be very helpful to know all the customer users who were CC'd on the tickets. 

查看评论 · 已于 2023年6月01日 发布 · Wayne Kamiya

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Wayne Kamiya 进行了评论,

评论Ticket customization

Agree with previous user comments.   We need to apply the custom statuses at least to our different brands, but ideally to groups as well.

查看评论 · 已于 2023年5月15日 发布 · Wayne Kamiya

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