最近搜索
没有最近搜索
Zahra
已加入2022年3月21日
·
最后活动2022年4月27日
关注
0
关注者
0
活动总数
4
投票
0
订阅
2
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Zahra
Zahra 进行了评论，
社区评论 Feedback - Chat and Messaging (Chat)
Hi,
I've changed to the new agent interface and its great, so much easier to use. However, I have lost the ability to see the visitors that are currently on our website via the live chat.
This was a very helpful option to have as we could manage what the busiest times were for different area of the world. Is there a way I can get back this option without going back to the old interface?
Thank you
Zahra
查看评论 · 已于 2022年4月27日 发布 · Zahra
0
关注者
0
投票
0
评论
Zahra 进行了评论，
评论How to solve issues with the email channel
We have a similar issue, we tried to reuse an existing account by updating the details (name and email), but this didn't work, so the account was deleted and completely purged from Zendesk. We now get 'Enter an email address that's not already in use' when trying to create a new account with the same email address.
What can I do to fix this?
Zahra
查看评论 · 已于 2022年3月21日 发布 · Zahra
0
关注者
1
投票
0
评论