最近搜索
没有最近搜索

Christophe Vercarre
已加入2021年10月16日
·
最后活动2021年10月16日
关注
0
关注者
0
活动总数
2
投票
0
订阅
1
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Christophe Vercarre
Christophe Vercarre 进行了评论,
评论Security and user access in Zendesk Support
We have a restricted access ticketing system.
We are now thinking of implementing the social media channel, more specifically whatsapp. We will give our whatsapp number to our users.
How do we recognise our users without them having to identify themselves. We are currently using single sign in on our website, and it works perfectly. We know who they are, and to whom organisation they belong.
How can we make sure it's the same case with whatsapp, without us having to enrich the ticket with name and organisation, which means digging into our database each time.
查看评论 · 已于 2021年9月24日 发布 · Christophe Vercarre
0
关注者
0
投票
0
评论