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Ole Dyring's Avatar

Ole Dyring

已加入2021年12月03日

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最后活动2024年2月08日

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的最新活动 Ole Dyring

Ole Dyring 创建了一个帖子,

帖子 Developer - Zendesk APIs

I am using the Events API to get User Events such as 

https://mycompany.zendesk.com/api/v2/users/379992044577/events?filter[source]=zendesk&page[size]=50

This works well to obtain data for signed users. E.g., events of type 'help_center_searched' and their queries.

But how do I get the same data for Anonymous users?

I can't see how to use the Events API without providing a user ID.

BR / Ole

已于 2024年2月08日 编辑 · Ole Dyring

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Ole Dyring 进行了评论,

评论Setting up Zendesk Guide

We have users posting in our community in multiple languages. Posts in English goes through smoothly, while posts in e.g. Danish is regularly, but unnecessarily, blocked by the spam filter.

I would definitely like some more options for tuning the spam filter: Better language algorithms, option to 'white-list' specific users.

查看评论 · 已于 2022年4月05日 发布 · Ole Dyring

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