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Phillip Mockridge
已加入2023年8月30日
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最后活动2023年8月30日
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的最新活动 Phillip Mockridge
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社区评论 Feedback - Ticketing system (Support)
+1 on this request. It would be beneficial if there was a third option at the user Access level: "Can view and edit tickets within user's Org".
Our customers have proactive leadership and they want the ability to comment publicly on tickets within their Org.
Simply being able to provide this access at the user level will enable us to restrict this ability to only the identified "Power Users" without enabling this access to all end-users within the Org.
查看评论 · 已于 2023年8月30日 发布 · Phillip Mockridge
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