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Mike Jang

已加入2021年12月13日

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最后活动2022年2月01日

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评论Zendesk basics

Is it possible to have subscriptions for two teams at different levels (such as Professional and Enterprise)? If so, can the two teams share content, specifically Zendesk articles?

查看评论 · 已于 2022年2月01日 发布 · Mike Jang

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社区评论 Feedback - Help Center (Guide)

Any progress on this? For me, the ideal would use a Git repository as the single source of truth. Standard content management systems (CMS) such as Hugo, Jekyll, Gatsby, etc. already include this feature. 

If we could import pages from Git repositories, processed by the CMS of our choice, into a Zendesk article, that'd be best. 

In a past job, the organization that I worked for had to move away from Zendesk because of the lack of this feature. I'm wondering if I should recommend the same for the organization that I work for now.

查看评论 · 已于 2021年12月13日 发布 · Mike Jang

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