개발_관리자

안녕하세요, 질문이 있습니다.

지식창고에 4만건 까지 문서 저장이 가능하다고 했는데, 

브랜드별 헬프센터가 달라서, 브랜드 별 4만건이 각각 최고 개수인지,

모든 브랜드를 포함한 문서가 4만건 까지만 가능한 것인지 궁금합니다.

hello!

For archived tickets, our client wants to see the full ticket history in the view. Also, most of all, it seems to be the most inconvenient that the history of 120 days does not appear in the customer activity history. If an archived ticket does not appear in the customer's history while working within the ticket, it is inconvenient to have to check the customer's profile again. To facilitate ticket processing, we would like to see the archived tickets in the customer activity history as well.

I hope this comment was helpful. thank you.