Nicole Geosits

Nicole at Acuity Scheduling here! Appreciate this being considered for this year as mentioned in Shawna's post back in May. 

Removing this as a default at a minimum would be an efficiency gain for those of us that need to manually merge tickets as well as create a clearer customer experience. For my  that don't normally merge tickets un-clicking BOTH tick boxes can be missed and the customer ends up reaching out confused and frustrated.