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Cindy den Elzen's Avatar

Cindy den Elzen

已加入2023年3月08日

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最后活动2024年10月21日

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的最新活动 Cindy den Elzen

Cindy den Elzen 进行了评论,

社区评论 Feedback - Ticketing system (Support)

I have raised the same request by Zendesk Support and they recommended me to leave a note here. We would like to have the option as well to have it customized. We have several statuses that would help a lot to have them customized. Thanks 

 

查看评论 · 已于 2024年10月21日 发布 · Cindy den Elzen

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Cindy den Elzen 创建了一个帖子,

帖子 Feedback - Ticketing system (Support)

When you create a side conversation a new window field is opened. This window field is located over the e-mail subject and requesters’ email.

It is not possible to move the window field a bit to the right so you are able to see for example e-mail subject of the ticket etc.

Would be great if the new window field would open more to the right so details in the ticket can still be read.

已于 2023年7月12日 发布 · Cindy den Elzen

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