Bradley Emery

Our Company has had multiple issues with this "Domains" field being accidentally updated with a common domain such as "gmail.com" or "yahoo.com". This has caused hundreds (and in more recent cases thousands) of users being erroneously detached from their correct organization and associated with the updated organization.

There is no confirmation or explanation of what is going to occur when you add the "Domains" field in an organization and creating a new organization directly from a user or ticket view will automatically fill the "Domains" field with their email domain. If it is not caught and the user is created, this creates a massive data issue for our company, generating hundred of needless work hours to correct.

Having the ability to disable the "Domains" field for Organizations would be extremely helpful and a huge time saver for our company.