最近搜索
没有最近搜索
Matt Dineen
已加入2023年5月05日
·
最后活动2023年5月05日
关注
0
关注者
0
活动总数
2
投票
0
订阅
1
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Matt Dineen
Matt Dineen 进行了评论，
社区评论 Feedback - Ticketing system (Support)
I would also like to see this functionality - it would clearly be of business benefit if the Merge facility had a 2 new options associated with it:
a) Warn - Warning pops up, but allows merge if organisation is different
b) Prevent - Warning pop up and stops the merge is the organisation is different.
I would use b) right now if it was an option (a support consultant incorrectly merged one ticket with a different client/org). The consequences of doing this on the 'wrong' ticket could potentially be serious.
查看评论 · 已于 2023年5月05日 发布 · Matt Dineen
0
关注者
0
投票
0
评论