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Menzer Joan
已加入2021年12月08日
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最后活动2021年12月13日
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Menzer Joan 进行了评论，
I checked with the agent and no tickets were deleted. We are also seeing the number increase from the report delivery snapshot and the live dashboard - example:
Delivered 12/12:
Viewing 12/13:
查看评论 · 已于 2021年12月13日 发布 · Menzer Joan
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Menzer Joan 进行了评论，
Hi - I have a dashboard which is set with a bookmark to filter (at the dashboard level) for tickets created, unsolved, solved "Last Week" (11/28 - 12/4) I have scheduled delivery for Sunday. For some reason the number of created tickets has changed from the snapshot that I received on Sunday (12/5) to today (12/8). I think I can understand why unsolved/solved might change, but wondering why the number of created tickets would change?
Received 12/5:
Dashboard 12/8:
查看评论 · 已于 2021年12月08日 编辑 · Menzer Joan
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