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Andrew Thomas
已加入2022年2月18日
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最后活动2022年2月18日
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的最新活动 Andrew Thomas
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评论Ticket management
Our agents have noticed that recently the option to mass delete suspended tickets has been greyed out in the view. They were able to delete up to about 2 weeks ago, and now can't.
I have an admin licence and have the ability to mass delete but the agents do not.
Please can you advise if there has been a recent change to affect this, there is nothing above that indicates an agent can't mass delete. Thanks
查看评论 · 已于 2022年2月18日 发布 · Andrew Thomas
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