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Brooke Tuck
已加入2025年2月11日
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最后活动2025年2月11日
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的最新活动 Brooke Tuck
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社区评论 Feedback - Ticketing system (Support)
I agree with this post. While I like the look of the new layout, my workflow is impacted by the lack of detailed updates, like the old homepage used to include. These updates made it easier to respond to urgent cases as soon as you saw that a client or internal team updated the ticket by providing a short preview as well as ticket information. With this new feature, you can't even point your cursor over the update for a preview of what the update was. You have to click into it to explore and see more information, which slows down the workflow and is not an efficient use of time.
查看评论 · 已于 2025年2月11日 发布 · Brooke Tuck
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