最近搜索
没有最近搜索

Jason West
已加入2023年7月12日
·
最后活动2023年7月12日
关注
0
关注者
0
活动总数
3
投票
1
订阅
1
活动概览
标记
文章
帖子
社区评论
文章评论
活动概览
的最新活动 Jason West
Jason West 进行了评论,
I too rolled back the change. The biggest workflow issue with the new editor format (aside from the jarring change of editing content at the bottom of the page), is the loss of information regarding the person submitting the ticket. The old interface shows in particular the user's email address which the new interface no longer includes. I now need to click on the user to dive into the specific user details to determine what company the user is submitting the ticket from. This is an unnecessary additional burden in trying to provide support. Is this a configurable change that can be made to the workspace? Or are we stuck with this inefficient workflow to be able to determine what company (via email address) that the user submitted the ticket?
查看评论 · 已于 2023年7月12日 发布 · Jason West
0
关注者
1
投票
0
评论