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Patrick Burnell
已加入2022年8月16日
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最后活动2023年5月11日
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的最新活动 Patrick Burnell
Patrick Burnell 进行了评论，
Hi Scott Allison
I understand it is easy to extract the macro usage via API with the following format, however, we cannot report further than the past 30 days :(
https://subdomain.zendesk.com/api/v2/macros/MACROID.json?include=usage_30d
Is there a field that we do not know about and that is not in the developer's articles where we can find the usage for all time?
查看评论 · 已于 2023年5月11日 编辑 · Patrick Burnell
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Patrick Burnell 进行了评论，
We have a colour-blind agent who cannot decipher between the internal note colour and the public reply.
This is not ideal and would be a good feature to change.
Looks like people have been asking for this since 2017... Is there a reason this has been overlooked?
查看评论 · 已于 2022年10月24日 发布 · Patrick Burnell
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Patrick Burnell 进行了评论，
We have a colour-blind agent who cannot decipher between the internal note colour and the public reply.
This is not ideal and would be a good feature to change.
Looks like people have been asking for this since 2017... Is there a reason this has been overlooked?
查看评论 · 已于 2022年10月24日 发布 · Patrick Burnell
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